List Price: $299.99
Sale Price: $190.50
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The fireplace works fine in it's most important aspect: generating heat. It has a stylish, very contemporary design. The glass front is thick and smooth and you don't need to worry about cracking it. The blue backlit display turns off after a few seconds which is nice. Great remote that supports all functions. There are a few annoyances that were weighing too heavily for us and made me return it, though: First, since the unit is only a few inches deep and it is either wall-mounted or on the stand there is no easy way to hide the cord, which really spoils the appearance. The fan is a little noisy and keeps on running even when the heat is turned off, probably to cool the two lamps and to generate the light effect. The "crackling wood" sound effect sounds hollow and thin but can thankfully be turned off. Finally, the light effect is not realistic at all, just a waving background.
If you don't mind these annoyances, it is a good product.
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Even though it doesn't look like a tradtional fireplace, I still like it. It fits just about anywhere without taking up a lot of space. I don't like that it doesn't have life like flames; it's just a glowing, moving background. I bought it mainly because it has a REMOTE CONTROL!!! That is a wonderful feature! It has three stages of glowing brightness, which is great. I don't like the sound that is supposed to be crackling wood, but when I lower the sound, it sounds better and more like a crackling fireplace. It's easy enough to carry up to the bedroom, den, basement, wherever you want to put it. Just plug it into any outlet; but because it's 1500 wats,you mustn't have anything else plugged into the same socket outlet. I would recommend it to anyone.I never write reviews, so you know I must like this product. Enjoy!
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I just finished my call in to the Bionaire customer service dept. Hope when you buy your heater you won't need to do this . It took 4 phone calls to even get a person on the phone. Took me over an hour. Then they wanted to argue about the warranty rather than help me to either return the product or to repair it. It lasted from Dec 13th 2010 to March 1st 2011. Was pleased with product until it quit working. Won't buy another Bionaire product ever !! Terrible customer service !Honest reviews on Bionaire BFH5000-UM Electric Fireplace Heater with Remote Control
These fireplaces are a FIRE HAZARD. I owned one and it burnt up. Took it back to the store and found out that ALL of them were being RECALLED in Canada. STAY AWAY, PLEASE!Find helpful customer reviews and review ratings for Bionaire BFH5000-UM Electric Fireplace Heater with Remote Control
I bought 2 of these around christmas time. One for me and one for a gift. The shipping was free and came in a timely manner. when I recieved them they both had specks inside the glass. I assume it was fragments from the fake log. That rattled loose during shipping. Never the less you can't get them out. Now there is slight discoloration under the glass on the red back ground. Also make sure you use the short screws to attach the base. The directions make it look like you use the long ones. If you hang it on the wall. It's a pain to take it down, and then attach it to the base. So i'ts really one or the other. As far as being a good heater it is. When i'ts in the teens it helps the furnace from coming on every 10 minutes! I've used it every day for a month now and my electric bill has went up 50.00. So if I would have turned up my furnace to stay that warm. My gas bill would have been alot more than that! So for sure buy one! They give off good heat, and the ambiance is cool too! Also turn off the fake log crackle.It annoys everyone.You will enjoy the ambiance alot more!
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