Review of Fire Sense Telescoping Infrared Indoor/Outdoor Heater with Offset

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List Price: $329.99
Sale Price: $295.21
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Connected to a tested outlet the unit does not function except as an awkwardly shaped boat anchor.

Update: Well Traveled customer support responded well. After a series of emails they are sending a replacement head.

Update 2: With the replacement head installed the unit works fine. Heat output is immediate and up to the task of taking the chill off cold nights and mornings here on the edge of the Sonoran Desert. It is very sturdy. For us, this is a better alternative to the fuss and expense of a higher output propane model.

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I use this heater almost every day. It's perfect for heating a small space and in just a few minutes it can raise the temperature of the target area to just about as hot as you want it.

If for instance you wanted to make it very hot in your bedroom, this gadget is perfect for that application. You don't need to heat the entire house, just keep this thing in your bedroom, point it at your bed, and plug it in. It's instantly hot.

The only downside is that it takes a LOT of power. A 20amp GFCI outlet is recommended and that's what I use. You probably can't have any other lamps or gadgets on that same circuit or it will blow the breaker.

Regarding customer service Because I use this almost everyday I blew out the heating element a few days ago. It has a one year warranty and customer service is sending me a new heating element for free! Very happy... I can't wait to get the replacement element so I can use it again.

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Update 2/15/13. Still using this unit almost every day. Still working great. Only had to replace the bulb once.

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Heavy and reasonably good quality materials. Putting it together was straightforward. The area it heats is small, but it's quite effective. Aesthetically, it's a very nice looking heater. A few criticisms, however:

The plastic wheels on the base don't turn.

One of the bolts supplied was stripped

The zipper on the plastic cover broke the first time we used it.

Make sure you plug it in to an outlet with a breakerit uses 1500w

Make sure it's off before you plug it in

Overall, a decent unit and a good value.

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The unit works well, and heats most of our screened porch. The only problem is that it keeps tripping the circuit breakers no matter where we plug it in. No warning about that on any website before. We have to turn off all the outdoor lights, or some combination of that, to run the unit. Small compromise for staying warm while enjoying extended use of our porch as the weather cools.

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This works as well as any infrared heater. Yes you do have to be better close if you are not in an enclosed area, but they all work that way. I like it for what it is. The stainless steel looks pretty cool outside. One warning note, use a heavy object to weigh it down. It will tip over like mine did during heavy winds.