After I started using the Villaware, I liked it ok. It made coffee in a standard way, no better or worse than any other pot I've used in the past.
I had it for six months and then the spring broke that lets you use the 'sneak-a-cup' feature. This is after completely normal use. Not too long after that, the pot's burner plate has burned itself off and it leaks from underneath.
This is the worst coffee maker I have ever used. Do yourself a favor and pass this one up. As for me, I'm going back to my handy standby--the Black and Decker SmartBrew Plus. Consumer Reports has this coffee maker listed as 'CR Best Buy', and I've never had a problem with it.
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I purchased this coffeemaker and it has performed perfectly for about three years. I friend noticed it and was impressed with its style, so we purchased them one as a gift. The gift had flaws which made it unusable. The spring was installed improperly and the valve to shut off the flow was so low that the carafe could not be removed. We're not talking hard to remove, we're talking impossible to remove. Villawares customer service was a joke,..."Sorry we no longer service that model, it's discontinued."
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