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Bought this unit two months ago and it did fine--although not really adequate--for our open loft space of about 800 SF. On the plus side, it is convenient in that it vents through the window and is portable. However, having read other reviews it seems ours is not the monster cooling machine that some folks seem to have.
It did pretty well until we had our recent heat wave, at which point it kept giving the FL error message (need to empty water) and shutting itself off. According to the manual, this should not have to be done in AC mode, but we figured "hey, it's a heat wave and really humid; makes sense, right?"
The first time this happened about a week ago, we emptied the water (not much of it) and it ran again for a few days before shutting off again. This progressed from shutting off every day, to every few hours, to its current status of shutting off immediately even though there is no water in it! It won't run AT ALL.
We called LG and followed instructions again to reset, clean filters, vacuum any dust/pet hair (which was already done), to no avail. This was followed by removing the color and meticulously cleaning the entire interior to make sure there was no dust in there. As of right now, we have a service call set up to see if a pro can't get it working again. Needless to say, this is super-frustrating because we're suffering record-breaking heat.
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LG LP1111WXR 11,000 BTU Portable Air Conditioner with remoteWith our local power company estimating one week to restore electricity after a storm and temperatures reaching nearly 100 degrees each day, some sort of A/C for our basement walk-out rec-room was essential. Our two-story house became virtually uninhabitable due to the high heat, except for the basement. We have a good generator, so power wasn't an issue as long as the A/C used 115 volts. Some units in this BTU range need 230 volts, which we didn't have. We bought this unit from a local Home Depot.
Features:
running continuously, it kept a 1000 square foot (well insulated) rec room in the low to mid 70's on days it reached nearly 100 outside.
Even though it's pretty loud, we could watch TV with it running, with no problem. The operating sound is mostly the whooshing of air.
it doesn't come with a drain pan, which is actually OK. After running for 2 full days in the hot humid Washington DC are, there was zero water to drain.
the unit's control panel is intuitive. We didn't need the instructions or the remote. Plug it in, turn it on, set the temperature you want.
since you don't have to lift it up (after it's in the room where you want it), installation is easy on your back.
this device can be used as a dehumidifier, in which case, exhausted air isn't sent to the outside. In this case, you'll need to buy a drain hose for the water (but that connection is only one inch off the floor!).
rolls easily on a hard floor (but not so easily on carpet).
Other:
This design is excellent for emergency A/C use, or if the other types of A/C are impractical for the room. It exhausts hot air out the window that it sucks in through other household windows/doors i.e., a corresponding quantity of [warm] outside air is being pulled into the room you're trying to cool, from other places in your house. Thus, this design is less efficient, electric-usage wise, than a window A/C unit; and far less efficient than a central A/C, or a ductless A/C.
The unit itself is 33" high, 18.5" wide, 14" deep, and it has to be about a foot out from the window to give the 6" flexible exhaust hose room to bend.
this unit is called "portable", which is technically valid since it's on wheels. However, it has to be exhausted through a window after installing the supplied widow trim. That means it has to stay at the window where that trim is mounted. In other words, it's not portable if it's being used. The only time it will be rolled more than a few inches is when it's not "installed". A truly portable unit could be rolled to, and used, anywhere there's a 115 v receptacle.
LG includes variable-width trim to install at the bottom or side (on a slider) of a window, that the unit's 6" exhaust hose plugs into. These plastic parts are pretty thin, so be careful they don't crack. Screw it to the window frame to hold it in place if it is to stay there awhile. However, since an installation is only for a few days, duct tape can be used to hold it in place and seal the opening. After the emergency, just peel the duct tape off and remove the trim.
One end of the 6" exhaust hose snaps into the base unit and the other end snaps into that window trim. The ends of this hose are thin plastic and could be broken; so be careful.
One year warranty is fairly typical.
Summary:
If the above description meets your needs, this unit is probably comparable to any "portable" A/C in this BTU range.
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My husband and I purchased this item in June 2012 for a small summer home. We have used it maybe a total of 3-4 weeks over the past year. It has been very hot and humid lately which is when you want a functioning unit the most. Two days ago, the Air Conditioning unit began to leak a significant amount of water onto a new rug and the wood floor. The rug is stained with an orange color (like rust) permanently. We tried to take the unit apart to see if there was a hose that became disconnected and was causing the water to leak all over the floor. This was not the case. There is no drain hose. There is a magnetic float that tells the unit to shut off if the water reservoir is full and needs to be emptied. We only looked on the inside and did not manipulate anything. After we put it back together the unit flashed FL and says the water if full. There is not water in the reservoir. The customer service assistance at LG is lacking tremendously. I spent about 2 hours of my vacation time trying to understand the customer service representative. They basically told me my unit needs service. As I have read in many of the other reviews, the service cost is just shy of a new unit. I requested to speak to a supervisor at LG which took another 30-45 minutes of my vacation time because they lost my call when transferred, and then I was placed on hold for a very long time. It is so frustrating!!!!! Then I was told they could not help me because I cannot locate my original receipt. Oh and by the way, a warranty card does not assist them with finding a purchase date and location. The warranty card goes to a third party for who knows what!!!I will never purchase another LG product again.
Honest reviews on LG Electronics LP1111WXR 11,000 BTU Portable Air Conditioner
We have owned this until less than 2 years. Within the first three months of owning it we had it serviced because there was no charge in it. We had owned it long enough at that point that we couldn't return it. Now, during the next warm season we discover the evaporator coil needs replaced which is a $200 repair. We own several LG products in our home and this will be the last one. While contacting LG the customer service department told us the entire sealed system was covered for 5 years, but when our technician went to submit a claim they were told it wasn't covered. There is lots of inconsistent information from their customer service number. We found it to be a complete waste of two hours trying to navigate through the company at LG and that is only if you can find someone who speaks good enough English to answer your questions. DO NOT BUY ANY OF THESE PRODUCTS!!! STAY AWAY!!!!Find helpful customer reviews and review ratings for LG Electronics LP1111WXR 11,000 BTU Portable Air Conditioner
I bought two of these for my 1000 square foot condo in Chicago because window units are not allowed. We just had the hottest summer I can remember, and our condo remained cool. This unit didn't turn our apartment into a freezer, but it did keep it to about 75 degrees during 100 degree days. This unit is well made, except for the adjustable window mount, which is flimsy. The square footage recommendation is overstated, but I'm happy with my purchase. Had these two units for three years. Still going strong. No complaints
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