Samovar received promptly, but there is no included instructions or warranty. The spigot on the samovar was defective, and could not be turned off, but was fixable. It was assembled incorrectly and required disassembly of the spigot itself to straighten the folded silicon seal inside the spigot. The spigot was properly attached to the samovar itself. This version of the Ovente Samovar does not have an electric heater for the teapot on top, which is kept warm by the steam from the large pot below. If you want (not necessary) the second adjustable teapot heater, you will have to buy a more expensive version. Once fixed, this samovar works very well. Quality control of assembly at the manufacturer could be better.
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We love our Ovente Samovar. It's a beautiful addition to our dining room, great a conversation starter and, most importantly, works great for tea everyday. Nothing more comforting than the sound of the samovar on it's way to a boil. Highly recommend this great product.
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We got this last week and already it is sort of the center of the household. We are using loose leaf Earl Gray 3 tablespoons to the little pot, and it lasts all day. We have to fill the urn 2-3 times a day (for a family of 5, 2 homeschooled nearly adults.) It's cold in Montana so we like to have something warm in our hands most of the time. Before this two of us drank tea most days and the others only occasionally. Our coffee consumption has dropped from 2 + pots a day to one pot and sometimes a little left over.
What you want to know is how durable it is, etc. It is not as well made as I'd expected for the price. It doesn't have the electrical certification stuff on the cord so I can't take it to work. But it is very pretty and we're enjoying it a lot. It is working just fine now and I'll check in if/when it breaks.
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This product is very cheaply made. Thin stampings and poorly made plastic fittings, badly assembled. For the price one can get much better quality.I Would rather spend more for a Russian made samovar, they are well made. The unit I received was damaged as well. I do not recommend this product to anyone.
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When I first received this item the tea pot leaked at the spout, and maybe three weeks of daily use later the spigot started to leak on and off. Works well when it comes to heating water to a set temp. But I would pick a different model if given a second chance.
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