Dimplex CKHA20D31 Fan-Forced 1800-Watt Kick Space Heater, Black Reviews

Customer Ratings:

I have had 2 units. The first one I had for about 5 years but never used it, was too expensive to run the electric heat. We had a tenant move into the house and they used it regularily for about 4 years. The fan in the unit broke and began to char the cabinet wood (this was placed under our kitchen sink) The safety mechanism did not work to shut off the heat. We thought that perhaps the unit being 5+ years old, it was just worn out. Amazon.com had the Dimplex model, I knew it would fit so we reordered the same model.

We replaced the unit and within 3 days the fan broke, again charring the cabinet wood. I have tried to contact customer service at Dimplex and the waits are over an hour on the phone. Email doesnt work either. I submitted an online request on Dec 22now is Jan 26th and I still have not heard back. Extremely annoying!! Not sure what is more annoying.. my tenant bugging me to have this fixed or Dimplex's wait time.

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I purchased this heater on the recommendation of a neighbor. My bathroom remodel isn't finished yet so I can't comment on it's functionality, although they love theirs and I expect to feel the same. The only issue is that I thought I was ordering white, what with the word "White" in the description and all. What I received was black. Bummer.

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My daughter needed a little more heat in her living room and had an unused fireplace so I investigated these. Right off the bat there are a lot of idiotic places that don't think listing the dimensions is important but how else can you fit one to an existing fireplace? Finally I found one that would fit! Almost all of these fireplace inserts have the exact same BTU's which is just barely enough to do anything in a chilly room. A screw came out of the inside of it shortly after I installed it. The flames are hard to see, also! Nothing like the ones in their pictures! So do not expect a good heater that glows like a real fireplace!