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EDITED-I write this edit sheepishly, but believe in telling the truth, and it may help another consumer. After the initial event that created the rant below I decided to try and fix the unit myself. When I unplugged the heater and placed it on the work bench I noticed a small vent like structure above the main intake screen on the back. I have been very good about cleaning the large removable screen but never noticed the smaller grate/screen right above it. It appears this may be where a temp/intake air sensor may reside. Bottom line is that my heaters sensor was completely covered with dust. I vacuumed it off with a vacuum brush attachment and tried plugging in, and turning on the unit one more time. Guess what? It seems to work perfectly now including reading the correct ambient air temperature. I'm a little red faced about this but felt I had to return here with the truth. I'm fairly convinced that the dust had sufficiently covered the sensor enough to cause erroneous readings that led to the unit shutting off. I have gone back and given this unit a "Like It" rating of four stars, not because I was wrong, but because it's functioning perfectly. There's the truth and nothing but.
ORIGINAL-Well, well, well, what do you know!? Another fine hunk of crap built in crap land! I purchased this product through Amazon in September of this year and it died this morning, Dec 19th 2012. This product was carefully taken out of the box, all instructions were followed, and it was placed in a living area of my home with no environmental strains placed on it in any way i.e. moisture, wind, or items placed on top of it. It worked just like it was supposed to until about three days ago. I noticed that the temperature setting would read a higher temperature than it actually was, when I first turned it on. Today when I entered the room where the unit is, the reading on the display said 79 and the unit wasn't running. I tried setting the adjustments per the instructions with no results. I tried unplugging and then plugging the unit back in several times with no results. Bottom line...this thing is F'ed! I haven't even thought about trying to call Duraflame. Like I have that kind of time? Like I should have to in the first place? I will try to fix it myself rather than contact the vendor(based on another persons review of their customer service). What a waste of money.
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I bought this for my elderly father and it is perfect. Easy to use and very warm. He has used this as his only heat source for the past month andhe has been very satisfied. He lives in the mid atlantic region and the temperatures have ranged between 60 to 20 outside. His room tempurature with this on has remained at 77 degrees at night. During the day he turnd it down as he was too hot and he is accustom to keeping his heat at leat 78 in his house. He chills easily due to his age. I love the safety factor and he loves the warmth. He is heating around 1400 sq feet area with this heater alone.
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