Pickiest stove in the world. Have had it for 2 years now, barely keeps the 950 sq. ft. house at 68 degrees. Unless you have lots of dead standing trees to throw in it, it doesn't burn hot. 90% of the time, you have to get it started by leaving the door cracked open about an inch or two to get a fire started (on and off for hours some days), or restarted when throwing in more wood. Forget about anything that may be slightly damp or not totally 100% dried out, it will NOT burn. Just smolder to death and cause lots of cresote in your chimney. When you do get it finally going, it burns about 2-3 hours before needing wood to put in it. DOES NOT burn overnight 6-8 hours like advertised. I load it down every night about 11pm, and on the dot I wake up at 3am when the furnace kicks on (I keep it at 65 degrees) to load it down again. I burn mostly oak, walnut, ash and occasionally locust and poplar. The insulation brick seems to suffocate it more than anything, but don't want to remove it cause the design of it may let flames through and catch any cresote on fire in the chimney. I can fit logs up to about 16" in it comfortably, but keep a few 3-4 inch pieces to keep as fillers when loading it down for the night. The angle of the top makes it difficult to get more than 3 (4"-5" logs) in at a time. Messiest thing in the world when it comes to cleaning it. No matter how delicate or easy you are, the door tends to blow out ashes every time it starts to get full. I usually have to clean mine out every 2-3 days if temperatures stay in the 20s to 30s. When it does get below 40 degrees (yes 40), it has a hard time keeping up with dropping temps in the overnight hours. I saved and saved for a stove, and now I am stuck with this one until I can get a bigger, more efficient user friendly model. Only positive thing I can say is that when it does burn hot, its wonderful, and has saved me money on heating costs ($230 a month down to $85 on average). I recommend buying a stove bigger than what you need (which I thought I did), and not a pleasant hearth, its just way to finicky.
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good stove for the money, easy to install, the insulation around the door was damaged but customer service was quick to send repair cement for it. As expected, it is not easy to get a fire to burn very long.
It does heat a large family room and more quite well, in spite of vaulted ceilings.
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First note no ash drawer. Ash lip? Not sure what advertized ash drawer means??? Stove looks good. Will follow as installation continues. I would return but travel 100miles to pick this up.
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