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I bought this a few weeks ago, and wish that I had gotten it years ago, when I was first thinking of it. We bought and moved into a house a few months ago. The folks who had lived here before us had quite the menagerie of animals, and apparently little concern for potty training them. When we toured the house it wasn't so noticeable to us, but when we brought our own pets (2 large dogs and an elderly cat), it became clear rather quickly that the scents were still noticeable to them. So, they began marking their territory. We'd catch them in the act, clean it up immediately, and didn't have too many problems -until the amount of incidents began growing, and we couldn't catch them all.I have used quite a few sprays, powders, and finally broke down and rented a carpet cleaner from a place that was on my way home from work. That was the worst idea, because their machine somehow ended up making ALL of my things smell even MORE like urine. So, I reluctantly rented a rug doctor from a more reputable source (how sad is it that my neighborhood grocery store is a more reputable source than a vaccum repair shop?), and got to work. I spent literally sixteen hours of the 24-hr rental period canvassing our entire house twice. It smelled and looked great, got rid of the other rug cleaner's pee smell, and most of the spots in our house. There were still a few stubborn ones, which I attacked with some of the enzyme sprays that were highly reviewed on Amazon.
Now, the rug doctor is pretty neat. I'm not gonna lie. I was kind of wishing I could just buy one of those, because renting one every month seemed redundant. So, I got online (amazon to be specific), and started comparing consumer carpet cleaners. I read many reviews, and finally settled on this one, because quite a few people seemed to prefer it to a Hoover. I was going to order one Prime, but then caught my dog barfing up his dinner, and decided I needed one pronto. It's the same price at WalMart, so I drove there post haste and picked it up. I wanted to get the ProPet, but it wasn't in stock, but this was my second choice, and it hasn't disappointed yet.
The unit itself was relatively easy to put together I did it all by myself, no help from the husband at all. No missing parts, nothing backwards, I did not even swear once during the entire process so you've got to know that it's user friendly. I'm not exactly mechanically inclined, but it only took about 20 minutes, which I attribute to the fact that I was watching TV at the same time.
It runs smoothly, and isn't too loud. It's not one where you can watch TV while you use it, but the noise is comparable to our vaccum. I can easily have a conversation over the volume without feeling like I'm shouting. I like that while the clean water bladder is nestled in, it's easy to remove and replace. I've been taking it out each time I rinse the dirty water resevoir, just to make sure that everything is rinsed off and I am completely paranoid of it somehow getting stinky like the vaccum place's machine, so I rinse it out thoroughly. I haven't figured out how to take apart the top quite yet so that I can rinse out the extractor completely, but it looks like it will just require a screwdriver if I really feel the need.
It extracts water pretty well, too as good as the Rug Doctor. The only thing that I view as a bit of a catch 22 is that while it's good at extracting water, it's also good at extracting anything that the vaccum missed. I don't know if that means that I need a new vaccum, but it always seems to have bits of carpet lint and fur that it will leave balled up behind it. That part is nice, because it's not going to clog up the extractor, and the lint balls are easy to pick up, but its still not preferable. Regardless, the point I'm trying to get to is DO NOT use this without vaccuming first. I'm a neurotic vaccumer because our dogs shed like crazy, and while the carpet looks spotless after a vaccum, it still picks stuff up.
I gave this only 4 stars, because I wish that there were more attachments when it comes to the tools. It has a handy little brush, but I was hoping for more versatility. It's also a bit clunky when trying to get it up and down stairs I pretty much just end up dragging the danged thing, but its good for building muscle, I guess. It moves well on carpet, doesn't catch like the Rug Doctor did (we have super thick Berber upstairs), and stores easily in our broom closet.
Overall, it's worth the purchase price. It gets the carpets very clean, manages to catch dirt and hair that I wasn't able to see, and has been instrumental in making my house smell better. I've been using it once a week since I brought it home, save for the 3x the first week to clean up residual pet messes. I've got quite a bit of confidence that it will last for many weeks and many cleanings to come.
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