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The Dimplex Lincoln Bronze Feestanding Electric Stove is really nice. It shipped on time, no assembly required, no problems. Just plugged it in and turned it on. I love the bronze color. It does produce a warm heat for a small room, as advertised. Ours is outside on an enclosed porch. We are in Florida and on a cool night (50 degrees) it helps get the chill out of the air. I especially like the sturdiness and the realistic flames. The door opens and it looks real but is cool to the touch ... good for our granddaughter. Also, a plus, is you can choose heat or no heat with the flame. We got it on sale for $150 and the shipping was an additional $65. Still, it is hundreds less than at our local hardware store ...$400+. We have no complaints. As a matter of fact, I was looking to buy another one because my mother and father fell in love with it over the holidays, but it is now over $220 on amazon ... plus shipping. So, I am shopping around or waiting for this to go on sale again. Only one suggestion ... measure your area and look at the size of this. It is not big. I was hoping for a larger unit and just didn't take time to look carefully at the dimensions.Best Deals for Dimplex North America DS5629BR Traditional Electric Stove, Bronze
I purchased this firplace for my bedroom. Love the bronze finish, beautiful little fireplace ! Purchased the Dimplex Celeste cream colored stove for my living room. Both are quality made stoves. About a 30 dollar difference in my electric bill. You cant go wrong with Dimplex. Amazon had the best prices !!Honest reviews on Dimplex North America DS5629BR Traditional Electric Stove, Bronze
We bought this stove for supplemental heat in our sun room. It is a nice looking stove, and it worked fine for about 2 weeks. Then it stopped generating heat. The owners manual states that if the unit overheats, it will shut down, and to reset the stove by turning it off for 5 minutes and turn it back on. If the problem persists, call Dimplex Customer Service. I don't see how it could have overheated, but I tried that and it didn't work.The problem is Customer Service is only open 8:00 to 4:30 EST, Monday thru Friday, and when you call you get put on hold for the "next available technical service representative". I was on hold for over an hour twice and never got closer than caller number 11. The number went down by one about every 10 minutes. So either no one is answering the phone and the number went down as others in front of me gave up, or they are woefully understaffed.
I understand that problems happen. That's okay if the company stands behind their product and makes it right. It's obvious that customer service is not a priority at Dimplex. If that's important to you, I would not recommend buying any Dimplex product.
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Just received my new Dimplex yesterday. Got it unboxed and set up by myself. It is terrific. Heated up my living room in a matter of minutes, my dog even loves it she laid down right in front of it. I would definitely recommend this stove to anyone. Thumbs up on this one. Thank you
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