List Price: $72.00
Sale Price: $59.55
Today's Bonus: 17% Off
As a Brit living in America I spent years boiling the water for my tea on the stove top, as none of the (very few) electric kettles available in the shops looked any good certainly not up to the standard of a typical British kettle that could be purchased for a fraction of the price back home. Finally I decided to look online and see if I could find a decent kettle there and, after doing extensive research, I settled on this Krups kettle as being the best model available in the US for a decent price. The best thing about it is that it has 1750 watts of power (more than any other kettle I found available in the US), which means that it compensates somewhat for the lower voltage in the US and actually boils almost as quickly as a British kettle. The minimum amount of water you're supposed to boil at one time is 2 cups, and this boils in just under two minutes. However, since I am usually just making just one cup of tea at a time, I often boil just one cup of water and this takes 1 min 8 secs and doesn't seem to harm the kettle, as the base is fully covered by the water. I also save loads of time when cooking pasta now by boiling the water in the kettle first before pouring it into the pot and adding the pasta. This is also much more energy efficient. I have owned the kettle for about three months and have used it daily, and it has not caused me any problems at all. I would highly recommend this item especially for all you tea drinkers out there fed up with more antiquated methods of boiling water!
Click Here For Most Helpful Customer Reviews >>
This kettle never worked correctly from the start. I had to repeatedly press the "on" button to get it to bring water to a boil, as it would shut off prematurely. When I finally got tired of dealing with that, I sent it into Krups authorized repair. When I got it back, it was no better than when I sent it in. They did nothing to repair it.After complaining to Krups itself, I received an email promising to replace the kettle. I sent the broken kettle in to Krups, as per their instructions. After waiting many weeks, it never arrived. I again complained to Krups, and this time actually got a phone call from a representative who said the kettle would be mailed out "soon". That was months ago, and it never arrived. I've written off this kettle and Krups, for that matter. My only regret is that Amazon's rating system doesn't allow "zero" stars. This doesn't even rate a "1".
I for one will never buy another Krups product. They apparently don't stand behind their products with anything but empty promises. Lousy kettle, lousy company.
Best Deals for KRUPS Cordless Electric Kettle
I had the same issue as the person who bought it for their grandmother. I called Krups, and they gave me the number of a local repair place. I called them and the repair guy told me to turn the on off button on and off like 6 times and try again.This time it worked perfectly.
He said there is a thermestat in there that sometimes gets stuck in shipping, and I should contact them again if any other issues pop up.
edit: the problum popped up again, we tried to unstick it but found we kept having to do it over and over. Contacted the Krups repair and they sent us a replacement item for FREE. The replacement one works perfectly and has now for over a year.
Honest reviews on KRUPS Cordless Electric Kettle
The kettle's appearance is nice. It has high power and boils fast. Due to design of the lid the water is tightly covered so there is less evaporation.Here are the problems.
1) The stainless floor becomes spotted and uneven really fast (faster than with my previous Braun kettle).
2) On my first unit power switch was malfunctioning. It took me 2-3-4 attempts before I could start it. I replaced the kettle with a new one and had the very same problems.
The bottom line.
If you decide to buy, don't do it online. Buy at some place where you can easily replace the kettle if the first (second, third etc.) one is defective.
I decided to return this kettle and buy Braun for the same price.
Update 08/08/2008
After half a year I decided to give it another try and bought a new black Krups Kettle from Bad Bath And Beyond again. I hoped that they produced a new batch with the known defect fixed. Nothing has improved. The third kettle is also defective in exactly the same way power switch doesn't work properly and turns the kettle off several seconds after turning on.
No comments:
Post a Comment