List Price: $549.99
Sale Price: $381.80
Today's Bonus: 31% Off
I researched extensively portable AC/heaters prior to buying this one. It has GREAT features & controls. The AC performs fantastically without worrying about water leakage, as you do with most portable AC units (in addition to reading many reviews from other owners, I know from experience). Dual hoses are the BEST for outstanding AC performance, not needed at all for heating (so, you just disconnect). I was gravely disappointed in the heater when it got cool enough to need one. When I called customer service, I discovered that the heat is provided by a small "heat strip" rather than a "heat pump" as displayed on the mfr's webpage. As I told customer service, "I can exhale warmer air than this unit puts out." Customer service is "wishy-washy" at best (dealing with Carlos); however, the supervisor/manager offered to exchange for a different model or refund my money. I am currently reviewing my options.
Two stars represent the poor heater performance when ads displayed 12K BTUs for both AC/heat not true. The stars also include the poor handling of my product claim by Carlos.
If you're looking for a great AC unit, I would highly recommend this unit. But don't count on the heater to perform at all. Other Midea models that have better heaters only use one exhaust hose. All one-hose models, regardless of brand, are not efficient & cause a "vacuum effect" rather than circulating air; thus, I would NOT recommend. Don't take my word for it, research the comparisons of 2-hose vs 1-hose models for yourself.
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