Buy Warm House Black Arched Glass Electric Fireplace

Customer Ratings:

The item looks very nice on the wall, but the fire doesn't really look real in my opinion. I was expecting a real flame, but this is just lights that make it LOOK like a flame, not actual fire. The only warmth comes from the fan which you can set to two settings. It blows out hot air from the top of the fireplace which makes it impossible to put anything else up on the wall above it. We have our TV up there so we cannot ever turn the heat function on. The fan is also really noisy which ruins that atmosphere. We decided to keep it as we cannot afford much more than this for one with real flames, but would not have purchased if we had more funds!

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I received the Warm House electric fireplace as a Christmas present from my daughter. The fireplace stopped working 3 days later. Following the Instruction Manual, I contacted Midwest Trading Group via email for a repair or replacement. Midwest Trading Group gave me a number to call which was their shipping department. ???! The shipping department referred me back to Midwest's Customer Service who sent me to Groupon through which my daughter placed her order. Because of the back and forth, I was too late in contacting them (14 days) so they couldn't help. The original warranty was 30 days; all contact with Midwest Trading Group was made within that time, and during that time no one would accept responsibility for repairing or replacing the fireplace. I am now stuck with a 40 lb. handsome looking, non-functioning piece of metal.

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Have not hooked it up yet need to have an electrician run new outlet closer to where we want to install

Very quality looking