In dehumidifier basically dose not work until you install a condensation pump. The unit is advertised as "exhausts most or all condensate automatically except under extreme humidity situations" This is the case when the A/C is on but not the dehumidifier. I don't have a damp or wet basement by any means, however while in dehumidifier mode the condensation just does not exhaust like in A/C mode. Without the condensation pump, the unit will shut off after about an hour because "internal reservoir" is full. The reservoir holds about 20 ounces, and you need to go to the back of the unit to drain it. This is messy to do, due to the drain being right at floor level.
The unit itself was cheap compared to brand name, I paid $380 with free shipping. However now today was an exceptionally hot day and my unit isn't really cooling, i would have rather spend the extra $300 and purchased a brand name unit that works the way a typically AC would.
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The edgeStar 12000 portable air conditioner is a very poor performer. The customer service support is even worse. Electronics failed.Best Deals for EdgeStar 12,000 BTU Portable Air Conditioner and Heater
DO NOT BUY!! THE "AP12000HS MODEL". ELECTRONICS FAILED AFTER 12 MONTHS. THE DISPLAY PANEL WAS BAD. CALLED PRODUCT SUPPORT TO ORDER A NEW "DISPLAY PANEL", BUT I LEARNED THAT THE PANEL IS "NO LONGER MADE" FOR THIS MODEL(AP12000HS). THIS IS AMAZING. THEY ARE SELLING THIS UNIT TO CUSTOMERS NOT AWARE THAT THERE ARE NO PARTS TO FIX THEIR UNIT!! WOW. THERE MUST BE A LAW AGANIST THIS?Honest reviews on EdgeStar 12,000 BTU Portable Air Conditioner and Heater
I've had this unit for about a year. The cooling is very directional so the other areas of the room do not get cool. Also, the heater is a joke. It reports the temp in my room is 77 (the warmest setting for the heat), when it is obviously not. Also, the switch for the heat turns on and off repeatedly. I also read that the heater won't work if it's warmer than 60 degrees in the room. WTF! So, I would avoid this unit at all costs and the comapny I bought it from did not repsond to repeated attempts to rectify the issue.Find helpful customer reviews and review ratings for EdgeStar 12,000 BTU Portable Air Conditioner and Heater
Perhaps I,m being a bit too critical, but I couldn't give this unit a 4 or 5 star rating. I,ve had it set up for about a week now in a well insulated 400 square foot garage. This unit, according to manufacturer specs says it should do the job despite the fact that I,m pushing the high end for square footage. The A/C keeps my garage approximately 15 degrees cooler than outside temps which would be fine if you live in an area where average temps are 80 to 90 degrees during the summer. Well....I live in Arizona where it is common to have temps as high as 110 to 115 degrees for many weeks on end! To have a room "cooled" down to 90 to 95 degrees is not very much relief. The manufacturer should warn those who live in extremely hot climates that this unit may not do the trick for the max square footage advertised. Their disclosure policy needs some updating. However, I,m going to keep the unit as I,ve already punched a hole in my wall in order to accommodate the vent hose. Edgestar should consider applications in rooms that do not have windows and should consider selling an optional kit for windowless rooms. It was a pain trying to conjure up a vent installation that would work. I would not purchase this particular unit again had I known what I now know. Properly researching BTU's with square footage applications and temperature averages in any given area, is a must!
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