Sierra-EasyFire 4001B1 Pellet Insert Heater w/Battery Back Review

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I bought one of these in 2008 did not even make it through the first season before issues that shut unit down. Very little help from factory. Finally got parts to get operable. Would run great when it ran, problem is it seldom ran. I agreed with factory to purchase another unit at a discounted price, continued to have problems with new unit and kept getting run around. Factory would send parts, would then work until next part broke. Have never made it through a season without unit in failure at least part of the season. Unit down for about 2.5 months during this heating season. Finally got part and put it in only to find several other issues with unit. After spending a considerable amount of money on unit and many hours attempting to make it run, I quit. Unit is going to the trash. I highly recommend that no one buy this product it is piece of garbage prone to break down and cause considerable frustration and many cold nights. I can not repeat enough times DO NOT BUY UNIT not even remotely worth the cost. I rated it one star only because the review would not accept comments without it.

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I bought my EasyFire model 3801AF in 2008 and have used it since with very few problems.It has required one repair: broken weld on the feed disk, which with the factory customer service reps help was quickly replaced. I have added a battery backup to keep it running in case of power outages and has functioned perfectly in the 2 times that has happened. I keep a stock of some parts that I might need for repairs ( but have not neededyet) just in case--brushes for the 2 motors, a spare auger and feed motor gasket. Other than that I just keep it up as per the instruction. I can't explain why some are having trouble with their heaters but mine has worked well.

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I purchased the Sierra Easy Fire Pellet Stove direct from Sierra Products about 4 years ago. So it may be an older model than the one they are selling here. The original feeder motor broke just after the warranty period had ended. I have purchased several since then. The feeder motors seem to always break just after the warranty period is over. I replaced one last year, the factory sent me the wrong one and after they finally sent me the right one it did not even last the season. They also sold me a repair kit to keep sawdust out of the motor, it fell part and did nothing. I am not purchasing any more parts for this stove. That is not the only problem with this stove and I would definitely recommend that you do your homework before buying any Sierra Easy Fire Wood pellet stove.

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Have had the stove for a few years now, first year was fine, second year had a fire in the back of the stove where the fan is due to saw dust dropping from the hopper into the back. Then the ignitor went out. Now the thing is having an issue where it will start and run fine for about 15mins or so then stop feeding the pellets. Cleaned everything really good and still doing it. Replaced the T1/T2 sensors and still seeing the issue. Is probably the main circuit board, but haven't replaced it yet since it's around $300. Wouldn't recommend it and wouldn't purchase another one. Plan to go solar and use electric heat eventually. :)

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Purchased a Sierra Easy Fire 4001 Pellet insert in 2008. While the unit works fine when it works-the problem is it rarely works. From day one the ignitor would not work, the battery back up system stopped working. The motor brushes constantly need to be replaced and/or cleaned. Now in 5th season unit is malfunctioning and pellets do not feed correctly causing unit to shut down.I am constantly researching product support files to troubleshoot problems. Since I purchased unit online there is no local dealer for servicing. Company cannot/will not provide tech support to fix problems. Looked like a great and reliable product on line and on Sierras website but simply would not purchase this companys product again.