Dimplex CFP3920BW 20-Inch Electric Fireplace, Burnished Walnut Review

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What a beautiful space heater. This heater throws a lot of heat and it's attractive. We've installed it in our finished basement that has no other source of heat (this is upstate NY people) and the heater keeps the room toasty. Well made, can't say enough about how much we like this heater.

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This is a very nice electric fireplace for the money! It added a lot to our living room! The only thing I would have liked to see would have been a setting on the remote for the thermostat.

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I bought this item for my parents.It took 3 shipments to get one that didn't have broken glass doors. It was sent in two boxes but Amazon only sent 1 return shipping label. After numerous phone calls they finally understood and sent another. This happened with both of the returns.The product(once we got one that wasn't broken)worked well.My parents love the look and the warmth it produces.

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Sadly, my fireplace was shipped without a piece, the bracket to hold the glass panel in. The panel still fits snug, and until I get the piece from Customer Service, it seems to stay in place fine anyway. The flame effect is surprisingly,very good. I did not expect it to be as life-like as it turns out. The heater is very quiet, and actually warms both my living room and dining room, an area approximately 30 x 15, to a comfortable degree. I agree with the poster above that a separate setting for the thermostat and flame would have been great. Also, since it is RF, it doesn't work with my Harmony One remote, but the remote is small and only has an "on" and an "off" button. One strange thing, I looked on the Dimplex site, and can not find this model. Even if it was a closeout, shouldn't they still list the model?

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I received this last evening. It arrived in two large boxes and required assembly. It is the assembly instructions that prevent me from giving the fireplace 5 stars. While the mantle/hearth was relatively intuitive, the fireplace connections to the hearth were separate and not as simple as they could have been. There is little good instruction regarding the installation of the glass front (which was pristine upon arrival).

Now to the good: Wow! The fireplace, both wood and fake fire are top quality when compared to others I've seen in big box retailers and it was considerably less money.

The remote turns on and off the unit only which makes good sense to me. The only reason I would have to adjust the thermostat would be if I were to move the fireplace to a different room. The thermostat is easily adjustable and the flame and heat can be controlled separately. The noise made from the unit is less than the space heater I'd been using in the basement and is certainly far more attractive.

I'm very pleased with the quality, fit, finish and look of this unit and I expect to enjoy it for years to come.

UPDATE: I've had this heater for almost two years now (12/12)and while I will admit that the heater has gotten a bit noisier, it's still more quiet than most other free-standing heaters. The flame and all other components are as good as the day I put it together. It heats well and the flames are as vibrant as ever.

Still Recommended!