Friday, January 10, 2014
Napoleon EF39S Electric Wall Mount Review
Buyer beware this is not a simple installation. We hired a professional installer who read the directions thoroughly several times. He understood the unit would need to go into the wall six inches in order to mount flush with the wall. We thought our wall was 4 inches deep. He built a frame but after making the wall cut, discovered an iron pipe behind the cut. He then started over with a new frame and was able to complete the install. The cutting, frame building and time needed to purchase new materials required 10 hours of his time.......no small expense. The remote did not work. The company responded saying they will ship a new remote. The flame presentation is lovely. One thing we did not know until we read the installation directions is that when the light bulbs go out, the entire unit must be pulled from the wall to replace the bulbs.
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