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We've been using this Capresso electric kettle pretty heavily (several times daily) for just over a month, and so far it's working quite well.
Pros:
No plastic parts in contact with water (important for health reasons).
Temperature control works very well, so it's great for tea lovers.
Reasonably attractive retro-modern design.
Auto-shutoff works properly at high altitude (8500 feet here), unlike at least one of it's temperature-controlled competitors.
Cons:
The unique design of this kettle has a flaw for single-serving use: The steel dome at the bottom must be completely submerged to avoid damage, which means you always have to heat at least 2 1/2 cups at a time, even if you only need one (because if you only put one cup in, it won't cover the top of the steel dome). This unnecessarily wastes energy, water, and time, and this problem doesn't exist with other kettles (it's specifically a result of the design of this particular model with the dome at the bottom).
Another downside to the glass-and-steel design: If your water is hard, the beautiful, shiny steel dome will be covered in calcium scaling before long, and since the kettle is glass, that scaling is visible. In our home, the water is quite hard and it only takes a day of use for the scaling to be quite visible. So, unless your water is pretty soft, you'll have to choose between frequent cleanings with vinegar or leaving a visibly scaled-up kettle on your counter. In other words, in hard-water locations, it's a more high-maintenance kettle than its all-steel competitors. We can't fault the manufacturer for the quality of our water, but we wanted to make sure that you, the prospective consumer, are aware of what you're signing up for if you have hard water.
Still, we're reasonably happy with the purchase. We're totally sold on the concept of temperature-controlled kettles and we're happy to have found a plastic-free model that works dependably (so far). Next time, though, we'd look for another plastic-free model that doesn't have the steel dome design and thus can be used for single servings without wastage.
BTW, we're sorry to see other reviewers experiencing failed units and some other issues, but we haven't encountered any of these problems (at least not after one month of heavy use).
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UPDATE Aug 25, 2013: Just a quick follow-up to say our kettle is still going strong months later. We have not had any of the problems with the power button that others are reporting. Perhaps it's the luck of the draw.
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Fits my needs perfectly; I drink about 3 8oz cups of tea each morning. No issues thus far after 3 weeks of daily usage.Initial heating of water first thing in the morning:
Filled to maximum capacity which is 48 oz
Water and ambient air temperature: 75 F
Time to reach 195 F was 4 mins 30 secs.
Used the following to measure temperature:
CDN DTQ450X ProAccurate Quick-Read Thermometer
Reheats within minutes if reheating within a few hours after the initial heating. I do not refill the kettle with water until after making my last cup of tea.
Love its simplicity of operation!
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Update: 10.11.2012
Kettle still going strong, still using daily.
To operate:
Turn dial to desired temperature then press the center of the dial to turn on.
When ON, a blue ring on the knob lights up along with a blue LED next to the selected temperature. Lighting turns OFF when water is at desired temperature.
Would have been nice if it had a means to audibly notify that the water is at the desired temperature.
Still luv'in the kettle...
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Update: 01.08.2013
Kettle stopped heating water earlier Dec '12, received replacement after Christmas '12. Had to shipped back the unit to Capresso at my own expense.
The replacement was a new unit, but the power switch does appear to be defective. The switch sometimes requires an extra press or two to turn the unit on. Haven't decided if I want to request another replacement, appears there are quality issues after reading some of the other reviews.
Somewhat disappointing after owning a Capresso espresso maker for over 6 years which is still going strong.
Changed rating from 5 stars to 3...
Best Deals for Capresso 261.04 teaC100 Temperature Controlled Water Kettle
I bought this based on the other great reviews, but mine quit working after a week. I returned it through Amazon's great return policy. One other thing to note is that it has a large silicone rubber type ring in the bottom of the kettle to seal the heating element to the glass kettle. There is no mention if this is BPA free or not.As a replacement for this kettle, I ordered the Bonavita 1-Liter Variable Temperature Digital Electric Gooseneck Kettle. So far it has been fantastic. It has a variable temperature setting the will maintain a constant temperature for a pre-determined time. The Capresso would bring the water to one of five pre-determined temperatures and then shut off once it has been reached. Plus the Bonavita is an all stainless kettle. The only plastic on the kettle is where the handle attaches at the very top, which is out of reach of the heated water. I highly recommend the Bonavita over the Capresso.
Honest reviews on Capresso 261.04 teaC100 Temperature Controlled Water Kettle
Customer review from the Amazon Vine Program Straight out of the box, this appliance is attractive. Unfortunately, in my opinion it is a piece of junk. I waited a while before writing my review hoping that I would like it more but I'm finding that I like it less with each use.When boiling the 48 ounces of water, my pot boils over and does not turn itself off automatically. When boiling less water, it turns itself off but does not always reach the appropriate temperature.
Unattractive lines appear when steamy inside my glass carafe that resemble a snail's slimy trail and I am unable to remove them. It's been like this since the first time I boiled water in the Capresso 261.04 teaC100 Temperature Controlled Water Kettle.
I just called Jura Capresso to inquire about these two issues and was told I need to send the appliance back at my expense for their evaluation. I merely wanted advice and was offered none other than to send in the Capresso tea C100.
I really like the idea of a glass carafe. Inside the glass carafe is a white silicone gasket and stainless steel humpy heating element. The lid is a non removable silver plastic that requires two hands to lift up. The instructions stress that one not attempt to remove the lid. The carafe sits atop an electric base with its sturdy handle to the side and it can be placed either positioned right or left. The water level lines on the glass are only visible when the handle is on the right side as I guess more users tend to be right handed. If the carafe is not positioned properly on the base, it will not heat. The base dial offers five temperatures and if the dial is not positioned exactly on the spot, the heating will not begin. When the dial's blue light illuminates, the heating element is operating. The egg shaped base combined with the carafe handle on the side creates a larger footprint than I find comfortable in my kitchen. The glass is the one advantage to this product. It's important to only boil water in this appliance unless it's being cleaned with vinegar or a decalcification product.
I rarely leave a one star review but cannot give this product any better rating.
UPDATE:
One week later..... Blinking blue light after two or three seconds, then the appliance shuts off. This is a useless product that now will take up space in the landfill. Can't even use the glass carafe.
UPDATE NUMBER 2: Received a replacement exchange which worked well for about 3 weeks until it suddenly stopped working. Blinking blue light in this unit, too. I really can't believe it happened and appreciate that I had a witness in the kitchen this time.
UPDATE NUMBER #3: Received a third replacement after shipping back the second unit. This one arrived with several spots on the base missing the silver finish. A copper color was visible and I took close up photos to document the time which was minutes after I signed for the UPS delivery. Because the unit worked, I overlooked the blemishes. This morning, after three weeks of nearly daily use, the base once again displayed the blinking blue light. I'll be receiving a fourth unit sometime next week after I return this one to Jura Capresso tomorrow. The customer service representative claimed she has not received a single phone call regarding any problems with this product. I did not ask how long she's been working the phones.
FINAL UPDATE: Replacement arrived DOA. I'm done.
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