List Price: $449.00
Sale Price: $329.00
Today's Bonus: 27% Off
Update 03/06/2013
I have had the heater for about two weeks and it had worked flawlessly. I use it to supplement the heat from our heat pump when the heat pump cannot keep up. Its usually when the temperature is in the teens or below zero.
I'm increasing the star rating of the product to Five stars with the some notes and comments.
Product ***** (5 Stars) Works as described and if you are lucky to get a undamaged product.
Product Packaging * (1 Star) I would advise the company to package the product with a lot more padding. The heater is a heavy items and everytime I have received the heater, the accompanying styroform padding is disintegrated when I open the carton
Price *** (3 Stars) I bought the Sunheat original heater, Black Cherry color that sells for $329. The other colors sells for $379 and it is still somewhat expensive.
Power consumption I will update once I have a meaasure the power consumption
Customer service ***** (5 Stars) Amazon customer service is outstanding. Even when I had to deal with 3 defective/damages heaters and one empty box incident that didnt' contain any content, Amazon customer service was outstanding
OTHER NOTES:
I use the Sunheat heater in the living room and feel safe using the heater with a toddler walking/crawling around. The issue I face is that there should be some way to lock out the control buttons on the main heater unit as my curious toddler seems to press the buttons on the unit and mess up the settings. Since the unit already comes with a remote, I would suggest that the manufacturer please look into incorporating this feature which would be very beneficial for the consumer.
Update 02/18/2013
I placed a new order for the Sunheat heater (Black Cherry color) on 02/18/2013 and received the heater on 02/20/2013. The heater arrived in one piece without any issues. Let me review the heater once its been used for a couple of months. Stay tuned....
Update 02/08/2013
When I placed a replacement order for the Sunheat Black Cherry heater, the website showed that it was out of stock. I checked the order status daily. I was happy when I saw that my replacemewnt order had the message that it was shipping soon. When I tracked the replacement Sunheat heater, the UPS tracking information showed it was delivered on 02/05/2013 and was left at my front door. When I went home from work, I saw a smaller box left at my front door that could not physically contain the Sunheat heater due to its dimensions. Also the box was light as a feather. I opened the box and there were some brown paper packing materials in it. An empty box was shipped to me by the amazon fulfilment center. When looking at the Amazon website, the inventory for the Sunheat Black Cherry color still showed out of stock. I called Amazon customer service and explained the situation. Amazon customer service infromed me that they will refunded me the amount. They asked me place a new order when the item is back in stock. I'm still curious to know as to how I managed to get an empty box without nothing in it. All in all I'm still without a Sunheat heater.
Initial Review
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I ordered the original Sunheat infrared zone heater with the remote on January 17th 2013. I ordered the Black color and paid $379.00. It was delivered to me on January 22nd 2013. I'm an Amazon Prime memeber and this was delivered using 2 day shipping option. The heater had its own cardboard box, that was shipped inside an amazon box. I opened the heater and noticed that the wood cabinet had a small ship on the side. Hence I requested a replacement. The replacement was ordered on January 22nd and was delivered to me on January 25th via Amazon Prime. Everything looked fine outside the heater. But when I picked it up I could hear noises of nuts and bolts loose and clanking inside the unit. Even though I wanted to return this, I wanted to give the unit another try. As far as the heater it functioned without any issues. But I was not able to set the heaters internal clock. I set the internal clock to 8:24PM and after ten minutes later, when I checked the clock, it still showed 8:24PM. (The internal clock is an essential component of the heater and it is used to program the start and stop times). I wanted to get a replacement unit and placed the order. But I cancelled the order for the Black unit as I saw the unit with the color I wanted at a cheaper price offered by Amazon. I order the Sunheat heater with the Black Cherry color for $329 ($50 cheaper than the Black color) on January 25th and it was delivered to me on January 29th. The outside of the cardboard box looked tattered and beaten up. I still opened the box thinking the packaging inside might protect the heater. But I was incorrect in my assumption. The heater was pretty beat up and whole cabinet unit fell apart when taken out of the box and also there were lots of big nicks and dents on the cabinet. I have requested for the replacement and I'm awaiting to receive it.
Positives
Very good zone heater if you are lucky in getting an undamaged unit
Fast shipping if you are a Amazon Prime Member
Depening on the color choices, you can find the prices cheaper. Example Black unit sells for $379 where as the Black Cherry sells for $329
Amazons hazzle free return policy
Negatives
Bad packaging/carton that disintegrates during shipment
Hit and miss on the receiving a good working heather. (Seems like playing the lottery)
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