Reviews of Electric Fireplace with Mantel and Multicolor Stone Facade

Customer Ratings:

I purchased this product in Oct of 2010, and the heating unit gave out by Jan of 2012 (slightly over a year later). This product looks great in my house, the worked great the first winter, however, when starting the heater the second winter, it made a very loud grinding noise. The noise quit after a little time, but eventually came back, shortly before the heating unit died altoghter. I called the company today (it died a good month ago, and just now getting around to calling..Feb 2012) to get the response of "since this product is 2 years old, there is nothing we can do. You need to do some research on your own to find out how to get it fixed. You could call the Manufacturer but because of the age, they won't do anything either."

I'm disappointed in the short life of this product, highly disappointed in the customer service of the company (and btw, product is slightly over a year old...not 2 years old), and highly disappointed that this company is not willing to stand behind their product, or even offer suggestions of how to go about getting it fixed.

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I just got my fireplace this afternoon. It came very quickly and the delivery service called ahead to let me know when they were coming which was nice. It came completely assembled, just plug it in!!!! It looks really really nice in my small cottage type home. I know it isn't real stone due to the weight of the unit, but it looks and feels really real. The compact size is perfect. Check the measurements since it looks bigger in the picture. The mantel looks like the one on my fireplace growing up. The fire looks so real its just funny! It warms up really quickly. Down side, there is no remote and the blower continues to blow even if the room has reached the temp it is set at. That makes no difference to me really. I am so pleased with my purchase!!!

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This fireplace is so real looking its hard to believe it was shipped fully assembled as well. It looks great if you have a more rustic manly decor look going. It's great for a smaller house or townhouse but itsnt that small that it doesnt look very real. The stone also is amazing looking the picture I believe gives this no justice and the value compared to other electric stone fireplaces is about half the price. This is a must if your looking for that rustic look and keeping warm at the same time.

Honest reviews on Electric Fireplace with Mantel and Multicolor Stone Facade

although made out of fiberglass, the stone looks pretty real. the color is a little bit darker than the photo on Amazon. the top and bottom of the fireplace is a light greenish color. before this purchase I looked at some electric fireplaces at my local lumber stores and must say that this flame looks less realistic than most of the others I have looked at. It also has a glass front instead of the wire mesh front witch I like. The heater puts out more heat than I expected, it heats my big living room but i do have a very good insulated home. The only reason for 4 stars is the fake looking fire. i will try to post a video of the flame if I can.

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I wanted this fireplace for my den. I needed something small so that it wouldn't overwhelm the space. However, this fireplace appears larger in the picture, and when you consider the measurments provided by the manufacturer, it even sounds larger. So I've taken a few measurements to help you determine the actual size of the product.:

-The mantle & base: 40.5 inches wide by 11.75 inches deep by 5 inches high.

-The faux stone fireplace cabinet/body: 34 inches wide by 8.5 inches deep by 31 inches high.

-The firebox: 17.25 inches wide by 16.25 inches high on the outer aspect

-The firebox window: 14.25 inches wide by 12 inches high

The firebox isn't pictured very well on the picture provided by the manufacturer, so I added some pictures myself. Just so you know, there is only 1 log on the fire. I'm not entirely impressed by the look of the log, but the detail of the faux brick on the inside of the firebox is really nice. I think the faux stone also looks really great! The heating function is very effective as well.

Overall, I'm very impressed with this fireplace. I would definitely buy it again, and would also recommend it to others.