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I have owned this coffeemaker for only one week, but am happy with it so far. About three years ago we broke a glass carafe and got a new HB brew station 47374, which was the predecessor to this model. It appears to be identical except for a bit more chrome coloring on this model. It had terrible reviews which were primarily due to coffee leaking and even possible fire hazard. We got one anyway because we were tired of having to pour and clean the fragile carafes and have been happy with it. We never had any problem other than small leaks that were due to coffee dripping down the side of the cup during dispensing. We also tried the more expensive 47454 model, but returned it because it leaked internally the first time we used it.
PROS:
1. One hand dispensing, (but sometimes need to steady unit from sliding).
2. No fragile carafes to clean or break.
3. Appears to brew better than our old Mr. Coffee.
CONS:
1. Visually awkward to see time setting due to low side location.
2. The last cup will sometimes leak during dispensing because of low head pressure. I resolve this problem by pouring the last cup manually from the fill bucket.
3. There will be water leaking down the back of the unit when the lid is lifted during or after brew. This is due to the steam condensation on the lid dripping down the back when raised.
4. This unit is noisy. The heating element which the base of the bucket sits on, makes a hissing type noise whenever it is active. This was not noticable on the older unit.
All in all I still like this coffee maker despite its shortcummings. It brews tasty coffee, is easy to use and easy to clean.
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I just purchased this "BrewStation" from a local retailer after my old drip machine (with a glass carafe) died. I have to admit that I am a "coffee snob" and often use a French press (the preferred method by coffee enthusiasts) to brew my morning Joe. However, when I don't have time, I use a drip machine. With that being said, the BrewStation is a very simple and convenient coffee maker with plenty of upside:The combo water filler/coffee "basket" has a handle and a pour spout that makes filling the unit a breeze. I really like not having a glass carafe sitting on a hot plate (which only burns the coffee and gives it a bitter taste); one less thing to wash. Also, the pour valve on the unit has a solid seal that doesn't leak (so far).
Now with the downside:
It has a spot for a water filtration cartridge, but you have to purchase the unit separately. Second, the space between the base of the machine and the pour spout is only big enough for a standard 6-8oz mug. I usually drink from a travel mug, so what I end up doing is moving the BrewStation to the edge of the counter and tilting my mug so it hits the button. Finally, the last two cups of coffee come out slowly. The machine is gravity fed, so you have to be patient with the last cup or so.
Overall, I think it is a very nice machine that will suit my needs just fine. Hopefully, it will work for you also.
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I have had this brewer for a couple months, it worked great and then would quit brewing after a couple cups. It keeps getting worse and is not worth $15 for warrenty. I don't want another one, I will go back to the old Mr Coffee.Honest reviews on BrewStation 10 Cup Coffeemaker
I love the concept of this product and purchased it 11/14/11. Two months later it up and died, (no power at all). Hamilton beach sent me a new one since it was under warranty as long as I mailed in the electrical plug and paid the $14 postage for the new model. I received the new model on 1/25/12 and on 2/26/12 the power started shutting itself off after brewing only 1-2 cups. I have to stand by and keep turning it on!!!!!I contacted Hamilton Beach and they offered no apologies but offered to mail me another unit as long as I once again pay to mail in the plug and pay the postage for the new unit. I asked them point blank if this is a common problem with this product but never did get a response.
So if I accept their offer I am paying over $30 all-together with no guarantees...I don't think so!!!! I would rather change brands and worn you to beware of this product and their "so-called warranty".
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Bought one late May/Early June. Quit percolating in the first two weeks. Exchanged for another. That one too, quit percolating. Called HB customer support. Will replace after I send in a pic showing I've cut the cord off of it and the reciept and a $15 charge for shipping. What a mess. I explained that if I cut the cord off of it, I would probably just buy another coffee pot and not need a replacement. Couldn't offer a refund. The money back guarantee is a crock of crap. Unfortunate. :(
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