Sunday, July 20, 2014

Cuisinart 4-Foot LP Adaptor Hose Reviews

Cuisinart 4-Foot LP Adaptor Hose
Customer Ratings: 4.5 stars
List Price: $29.99
Sale Price: $18.99
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I bought this adapter hose for my Cuisinart grill, which sits on my Cuisinart stand, which holds a standard propane tank. It seems like these items should go very well together. One might say, that they are made for one another.

And it's true, I was able to attach the hose to the grill fairly easily, tuck it neatly away with a special clip provided by the stand, and attached the tank without an issue. It all fit together.

However, the instructions are very careful, as it should be with propane grills, to direct the user to check for gas leaks using a solution of diluted dishsoap. Seems like a standard CYA move. But much to my dismay, my set up had leaks near the grill connection; and I and had to detach, re-attach, tighten, wiggle ... until the leaks disappeared. Now since this potential issue was pointed out in the manual along with instructions on how to address it you may be thinking that it seems rather unfair to ding Cuisinart for the problem.

I disagree.

To me it seems like components designed to work in unison should do so flawlessly, that's the expectation you have when you don't opt for the generic brand. Secondly, stopping leaks seems like a core functional requirement for a hose. I mean you could use a string to 'connect' the grill and the propane tank. Delivering the propane to the tank is the whole point of a hose. So if you have a leak, whatever gas is leaking out is not being delivered to the tank.... hence, fail.

It's true that all hoses can have leaks and it's a somewhat universal problem, but I base my low rating on the fact that I am using a matching grill, the set up had leaks on the very first connection, and it's price. I had higher expectations.

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This LP adaptor fits perfectly to allow me to use a 20lb tank on my Cuisinart Gas Grill and stand.

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Although the first hose I purchased had to be returned, the second one went on perfectly and I'm quite pleased with the entire unit. Cuisinart stood behind the product and was informative about correct action on the first hose.

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We purchased the Cuisinart CCG-200 Gas Grill. It requires the Cuisinart 4-Foot LP Adaptor Hose to work with a 20 gallon propane tank. So we eagerly purchased the Cuisinart 4-Foot LP Adaptor Hose fully anticipating a wonderful barbecue. What a huge mistake! No matter how much we tightened the connector to the 20 lb. tank, the connection still leaked like crazy.

Message to you Cuisinart: How terrible and unacceptable that you would release such a product to the general public! A simple test at the factory could have easily shown this item to be defective. Shame on you! I have worked with propane tanks on and off for over 35 years. I know how to test with soapy water, and I know when it is an obviously defective item. WHAT ABOUT NEWBIES THAT HAVE NO CLUE HOW TO TEST THIS DEFECTIVE HOSE? YOU HAVE NO RIGHT TO RELEASE SUCH AN ITEM TO THE GENERAL PUBLIC FOR YOU ARE ENDANGERING THE LIVES OF PRECIOUS PEOPLE!

This item is NOT like a soccer ball, book, computer component, etc. You are selling a defective item that has the potential of taking human lives. Get your act together or take the item off your list for general public use.

You have no excuse whatsoever for such a terrible blunder. Where is the quality control that should be in place for such an item?

Last, I am not the only person that has experienced such non-sense. I read other reviews that are saying the same thing: the hose/connector LEAKS.

I'll NEVER buy a propane item from you again. You have violated and lost my trust. Period.

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I've tried two of these and both cause leaks which blow gas out of the valve connection. I'll be going with another brand.

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