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Purchased January 5th, died January 28th. The touch panel illuminates and shows the correct temps, but neither the heat nor the fan turns on. No funny burning smell either. We use it in our 2 yr old's bedroom at night, so about 12 hrs each night for 3 weeks to keep the temp at 73. It hasn't been very cold here, around 60-65 in his small 9'x9' room without the heat on at night. Also, the unit is made in China.
I called Vornado and they're doing the repair for free, shipping included. Hopefully the repaired or replacement heater will be more reliable.
update: After 2 months or so of using the replacement unit, everything is working properly. I would rate customer service 5 stars since they are very friendly, helpful, and in the US.
update 2: the replacement one is broken now less than 1 year later. Heat fires up fine, but no fan. Off to get another replacement from Vornado. Again, customer service is VERY GOOD, 5 stars again. If only their flagship heater could last more than one "winter" here in California, which isn't that cold at all.
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This heater is extremely accurate in maintaing the set temp. I have tested it several times against a digital thermometer with memory. With each test, the heater has maintained the set temp. to within .5 degrees, plus or minus of the set temp. These tests have been conducted on 8 hr. time frames.The remote is very easy to use & is an impt. upgrade, because it allows you to place the sensing device @ any location in the room away from the heater. This gives a much more accurate temp. throughout the room.
The air circulation ability of the vornado heaters is pretty amazing. it really circulates the air throughout the room as advertised. It works slow but effectively.
The heater has been used for probably 48 hrs. of run time. Hopefully, it is durable enough to maintain its current performance over many yrs.
I have two of the vornado VH2 heaters which both failed during the 1st winter of moderate use. I purchased the EH1 heater only after learning that Vornado will pay shipping to return the two VH2 heaters to the factory for free warranty repair & will ship back to me @ no cost. The EH1 also has the free return policy but has a 2 yr. instead of the 1 yr. warranty found on the VH2. Warranty info. that came with the VH2 & EH1 all state that the customer has to pay to ship the product back to the factory and then include $20 for them to ship it back to you. this is basically a worthless warranty and in my call to Vornado, they said that they now pay shipping both ways on all of their heaters.
Best Deals for Vornado TVH600 Whole Room Vortex Heater, Automatic Climate Control
This heater promises a lot, and is certainly on the pricey side for an electric heater. The remote is non-intuitive, and seems to require several button presses to get the heater to respond. The remote's display shows you the current temperature, but not the temperature that you've set the thermostat to -you have to look on the heater itself to see that. It's also easy to change the heat setting (low, high, fan-only) without realizing it, unless you're looking at the heater's display while you're using the remote. All that said, the heater is quiet, and does a good job of heating the room. The auto-off after a set number of hours is a nice feature.But here was the real problem for me -the heater failed after one week of use. We stepped out of the room for a few minutes, at a time when the heater was not heating, but was still turned on, and came back to a slight electrical odor in the air. The heater was now off, and pressing the "on" button did nothing. I verified that it was the unit and not a circuit breaker in my house. Fortunately, I can return this item to where I bought it within 30 days for any reason. While I have the option of getting a replacement, I don't think it's worth the risk. The manufacturer has a 2-year warranty, but warranty service requires mailing the unit cross-country at my expense, PLUS a $20 shipping and handling fee to get the unit returned to me. I don't want to get another and have it fail 31 days after I get it, so this one is going back. Too bad, because I really like the concept! But poor implementation and apparently poor reliability (sample of one) kills it for me. Not recommended.
Honest reviews on Vornado TVH600 Whole Room Vortex Heater, Automatic Climate Control
Received my order and plugged it in and it heated the room I had it in within a couple minutes. Works as good as advertised if not better with even heat distribution. Now use it to heat our entire downstairs (living room, kitchen, and dining room) during the day, and the furnace very rarely kicks on. When it does it's for less than half the time it would without the Vornado. The real test will be when we receive our first electric bill with this little powerhouse.Find helpful customer reviews and review ratings for Vornado TVH600 Whole Room Vortex Heater, Automatic Climate Control
We have had our TVH600 replaced 3 times. The first one lasted about 10 months before the automatic turn-off began to just shut the unit off all the time and eventually it stopped working all together. The second unit, we had for about a week and never worked properly! It tripped off constantly and smelled like it was burning, plus the cord would get really really HOT. The third unit worked for 1 day before the thermostat was reading 68 degrees and it was set to 72 degrees and blowing cold air. The company has been absolutely wonderful about replacing the units, but this particular model is garbage, plain and simple. Vornado is going to send me another model, this time, so hopefully this one works.
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