Review of Frigidaire FRA186MT2 18,500 BTU Window-Mounted Median Air

Customer Ratings:

This AC was bought to replace an old 23,500 BTU thru the wall unit. I installed this myself in the same place where that old AC was. Install was rather easy, and I am not sure why people are saying that it was difficult or confusing. NOTE THAT YOU NEED A 220V OUTLET FOR THIS AC!!

First, the people who say that this AC is noisy must not have installed it properly. For its size and power, this unit is very quiet. There are no rattling sounds or anything of the like. Second, despite this being 5,000 BTU less than the unit it replaced, this unit cools very well. We have had a few 100 degree days already this year, and this AC had no problem dealing with them! The people who complain that it doesnt cool well likely received bum units and should return them.

The AC comes with a remote which is very easy to use. One cool feature is that the remote has its own temperature sensor and you can have the AC keep the temp at a constant level based upon either the temp at the AC unit itself or where the remote is. So I can leave the remote in a different room and have it use the sensor in the remote to keep the temp in that room at a constant.

THIS AC IS THE BEST DEAL IN ITS COOLING CLASS; DO NOT HESITATE TO BUY IT!

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This is a pretty quiet AC. In the past 20 years, its the quietest one we've had, which is important as its installed next to a TV set. Cools well but honestly any 18000 BTU AC would in my situation as its oversized for my small house. The controls are easy to use and the thermostat is accurate. You have to realize the temp reading it is receiving is at the source, so if its set to 72, in the middle of the room it will stay more like 75 and closer to even 80 as you get by a wall. Keep that in mind. Installing was about typical for this type heavy AC. I also noticed it reduces humidity rather well. I am very content with this AC.

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It seems to work great.The thru the wall a c type was pretty easy to install.You remove a few screws [4] and the guts slide out.You screw the outer box in and slide the guts back in.I would say its quiet.I,m happy.

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I installed this unit in a house in the Outer Banks of NC. I must say that I was pleasantly surprised with the performance – not only did it quickly cool the area but it also substantially reduced the humidity. The room in which the unit was installed is an open kitchen/dining/living floor plan and it approximates 550 to 600 sq ft. The unit cooled this area with no problem and actually managed to cool the 3 bedrooms in the back part of the house (about 1,100 sq ft in total). One of the back rooms is a little stuffy, but I think the installation of a ceiling fan will help. Another positive – the noise is not the least bit distracting even with the fan operating on high.

Now the "but"

It took more time than I would have liked to install not due to error on my behalf, but due to poor assembly on the behalf of Frigidaire. Once installed, I turned the unit on only to be greeted with an incredibly loud thumping/clanking/metallic noise and ridiculous vibration. Upon further investigation, I realized that several connecting screws were missing on internal components (i.e. parts that were supposed to be connected, but absent the screw to do so). In addition, a massive glop of plumbers' putty or similar substance was stuck to the fan causing the fan to be off balance (the reason for the excessive vibration). I was extremely aggravated because I really shouldn't have to perform the final steps of assembly or conduct my own product quality check.

The "unfinished" condition in which the product arrived is the reason I rated this product at four stars and not five.

I have only used this unit for a few days but it appears to be working better than I originally anticipated. All other aspects of the transaction (shipping, etc.) went as expected.

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Started short-cycling. Come on for 1 minute then off. Then back on to cool. Wait 10 minutes --starts the process all over again. Called Frigidaire. They said to change a setting on the front panel. No difference. Checked filter (really --only 2 months old!)

Then they said --covered under warranty. Here is a list of people that will come to you to work on your unit.

NONE of the repair providers they gave me will come to me or work on a window unit!

Seems I am stuck on the second floor with a White Elephant!

I have sent Frigidaire several emails --still waiting on an answer.

Joe