List Price: $569.99
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I received the Duraflame Chandler 23" Fireplace damaged. All 4 casters were broken. I called the customer service number at Factory Authorized Outlet and was transferred to Twin-Star customer service without even being told. Twin-Star customer service gave me a "problem ticket" number and said someone would call in 1-2 days. After one week and no call, I called back and gave the person the ticket number and was told again that I would be called. Almost another week and no call. The damage issue could be resolved with parts, however, I will now have to return the $230 item as there is no customer service.
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After much research and consideration, and after a disappointing purchase of a smaller infrared heater, I purchased the Duraflame Chandler 23" fireplace heater. This purchase was for my mom who is 83 years old. She has a woodstove in her family room and we came to a mutual agreement that last winter was her last winter to build and maintain fires in the woodstove. It had become too physically taxing for her to continue doing so. She is very pleased with the Duraflame Chandler fireplace heater. It keeps the family room (where she and her sister, who is 85, spend most of their hours)at a toasty temperature. My mother also loves being able to watch the fireplace "flames" and is really enjoying this heater. The adjustable thermostat and remote control are great additions that were not available on the first infrared heater that I purchased (and returned). Everyone who has seen the fireplace give it high marks for functionality and beauty. My mom received her first electric bill that encompassed a complete month of using the fireplace on a daily basis. The bill only went up about $11.00 and all of that cost was not totally attributed to the addition of the fireplace heater. I recommend this heater highly!Best Deals for Duraflame Bennington Infrared Rolling Mantel in Meridian Cherry
Everything is perfect...I have a 12x25 room in my basement...warms it up quickly...beautiful mantel and realistic flame...makes everything comfy...perfect size...Honest reviews on Duraflame Bennington Infrared Rolling Mantel in Meridian Cherry
i dont know how everyone says these save money, thats a crock of bs, my place heats with propane which is expensive to heat with so i bought this to use to save on my heating bill, well first of all the heater i do want to say is nice, the wood is very nice looking and the heater works perfectly, buy my problem really isnt with the heater its with my bill, since i bought it to save money well my propane bill has went down about 200 a month but my electric bill went up 200 a month, if it wasnt going to save any money i wouldnt have boughtFind helpful customer reviews and review ratings for Duraflame Bennington Infrared Rolling Mantel in Meridian Cherry
looks well built, dose not give off a ton of heat. i would say if you want nice looking fireplace this is for you. if you actually want to heat a room, go to walmart and by a space heater for $49 and get the same result.
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