Review of Norpro 5569 Decorative Cup Warmer

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List Price: $17.99
Sale Price: $17.60
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This warmer works very well in the "warming" department, but before purchasing, be aware of the following:

the cord is very short, so you will probably need an extension cord.

the on/off switch is located half way down the cord, so you have to reach for it a bit... It would be much better if the on/off switch was on the warmer unit itself.

the bottom "feet" are made of hard plastic, so it "slides" on hard surfaces and can scratch your furniture. It would be much better if it had rubber feet.

Other than that, it's a nice product.

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I read a ton of reviews for all the different cup warmers. None of them seemed to work. This one does. The drinks stay hot, but not as hot as when they were first brewed, of course. At least they aren't lukewarm. The cup gets hot too so be careful. I even use it for my 32 oz Bodum press tea pot. I set the pot right on the burner and my tea stays warm enough to enjoy for hours not scalding, but between warm and hot.

You have to start with hot liquid. It will not heat cold or lukewarm drinks. The bottom of the cup has to fit flat on the hot plate. Without full contact, you will lose the heat. A super thick cup won't keep the liquid as hot as a thinner one. I tried my 3/8" thick glass latte cup, but it stayed only lukewarm. My regular cermaic and glass coffee and tea mugs work perfectly. The wider the bottom of the cup, the better. A pedastle cup has less surface contact so less heat is transferred to the cup.

There's an on and off roller switch on the cord itself. It seems some other models don't offer that feature. I also like the chunky "marble texture" look of this one. The seller (not amazon) delivered very fast too (less than a week). I'm very satisfied.

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I previously had revewied this product. It had arrived late and a bit defective but it worked great. Low and behold, and much to my suprise, the company had read my review and within days, sent a replacement with their apologies. This one was perfect and I use it all day long. Keeps my coffee hot, hot, hot. I am bowled over by a company who cares so much that they read their own customers' reviews and act upon any negatives. They get a TEN in my book. Great cup warmer. I recommend highly!

Honest reviews on Norpro 5569 Decorative Cup Warmer

I could not be happier with this coffee warmer. my old one at 9 watts (stated on bottom of product) had coffee getting cold after one hour. this 24 watt warmer keeps coffee hot but not scolding, and for at least 4+ hours, which is as long as I've used it so far. Plus I love the on/off switch on the plug opposed to on the stand. When on the stand, a little spilt coffee will highly affect the on/off button operation, not on the plug though! The base is wide too, I can fit my wide 18 oz mug on the warmer with room to spare. I love and highly recommend this product for anyone wanting to keep a beverage hot for hours and hours.

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The product is advertised with a 3.75" diameter heated surface. That is why I ordered it, since I do have other cup warmers, but I have some mugs with wide bases that do not fit on them. To my disappointment, it is not as advertised the warming surface is 3.5" across the entire black (heated) part, and only 3.25" across the flat USABLE part of the heated surface. I would have returned it, but it was so cheap the cost of returning it would be about 1/2 the cost of the refund. So it is in the closet as a replacement for when one of my other mug warmers wears out and I'm very disappointed.