I did a lot of research and found most of these front load washers use much less water, less electricity, and do a better job at cleaning clothes than most top loaders. My laundry is on the 2nd floor of my house so I was concerned about noise and vibration. And of course like everyone else I was looking for the best value for my dollar. Some reviews complain of vibration. Maybe they were not leveled correctly. Mine was delivered and installed professionally. The machine is super quiet and vibration free even to the touch. The only noise or vibration comes from the super fast spin cycle, and even that is much less than my previous top loader.
Here's what I have found so far:
Pros:
Cleans better than top loaders
Will handle much larger loads
Uses less detergent
Uses much less water
Uses less electricity
You can barely hear it run
Very little to no vibration, even to the touch.
The fast spin cycles removes more water from the clothes thereby making the dryers job that much easier.
Cons:
The cycles are about 20% longer than my previous top loader.
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Be careful. Go to Google and search "Samsung washer won't spin". This washer has a problem spinning. My washer is installed in our basement on a concrete floor. It is level (has been checked by a technician as well as us). The load cannot balance and it won't spin. Once it tries to spin and can't, it throws the load back into a rinse cyle. This is why the load of wash on "Normal" takes almost 2 hours instead of 58 minutes!! Samsung finally admitted to us through the repair tech that the oil surrounding the drum gets thick at any temperature under 60 degrees. That leads to problems with spinning/balancing the load. If you are putting this washer in your basement or garage or any place it may drop below 60 degrees...think twice. We may try to return this to the store where purchased but I am afraid I will have to fight for it. A very expensive mistake.Best Deals for Samsung WF330ANW 3.7 cu. ft. High Efficiency Front-Load Washer
I never really liked how this machine did wash. It was unpredictable in how long the cycle was, whether it would get the HE detergent completely out of your clothes, etc.But this is what did it for me. An undocumented error code, that requires a service call, appeared on our machine 1 year and 10 days after we bought it (but less than 1 year after we received it since it was back ordered) and Samsung wants to charge me for a service call.
And the manager on the help desk can't do anything about it.
This is only what I can describe as horrible customer service.
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