I've been using this heater for several years and have had no problems whatsoever. About 1/2 the heat is radiant, the other half is hot air rising from the unit.
It will burn for 12 to 14 hours before having to refill its 1-gallon removable tank. During this time, it emits no smell at all. The heat adjustment range is from 90% to 100% like any kerosene heater, it is not safe to try to turn it down below this range.
The only reason I'm not giving it 5 stars is because the electric lighter bulb burns out too easily it is like a flashlight bulb without the glass bulb when you press the igniter, the bulb's glowing filament presses against the wick, igniting it if the wick doesn't break the filament. In this case, a long wand butane lighter works just fine.
It is true that the very first time a kerosene heater is lit, it will stink. Once the burner has come up to operating temperature for the first time, the metal parts become annealed and ready for use. If the other reviewer lit it for the first time indoors, not knowing this, it would have been a very unpleasant surprise. The first time should be outdoors. After that, you can take it inside.
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I bought this heater for my bedroom. When it arrived I unpacked it and there was a small dent on the edge of the case. It should be packed in another box instead of shipping it in the original packaging. Those Shipping Companies throw these boxes around loading and unloading to put on the delivery trucks. The first night it was smelly. The next night the smell was gone. It burns clean now and uses very little kerosene. Light it outside the first time. It says in the directions that there is an oil that takes three to four hours to burn off. It will heat up to four rooms at night. It throws out plenty of heat. The other guy that wrote that it smelled probably used the wrong type of kerosene or just didn't know how to use it. Believe me it is well worth the money. Use only K-1 kerosene
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This is only my second year for this heater and I have many problems.with the wick adjustor knob.
I will have to buy another one next year and it won't be this brand. No customer service to help,
I called the number on the manual and received an answering machine that has not called back!
Honest reviews on Sengoku Heat Mate Portable Radiant Kerosene Heater 10,600 BTU
This has got to be the worst kerosene heater. No matter what you do to it, it emits tons of fumes. And there is no help from the manufacturer. Don't buy it, find another company and buy theirs. We use kerosene to heat our house, we have three other heaters and none of them smell like kero when they burn. The price is great, but the heater isn't.
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I love my heat Mate! Last year was a warm winter but it still cost me 1257.38 to heat with propane. I have a propane hot water and stove also. This year so far all of Nov through January I have spent 356.00 with propane and Kerosene. The living room is about 73 and a small fan at the end of the hall puts the Den and 2 bedrooms at around 68.
Replacing the wick where it says to remove the pins to take out the wick assembly. I did not know whether to pull or unscrew them. Finally just tried rotating the cylinder so they slide out of the slots and that worked so easy. Just did the opposite to put the assembly back together again.
I changed the wick this season my first season only because I was not very good in maintaining and doing the dry burn. Take the time! Do it! Otherwise you will be replacing the wick way sooner than if you had just done the dry burn
